DELIVERY OF PRINTED
PLANS
Within Australia
All plans within Australia are delivered by standard postal services,
which are safe and reliable. All deliveries to major cities should occur
within 1 or 2 days of posting, and even in the most remote places in Australia
delivery should only be a few days at most. Delivery cost is included in
the plan price.
Countries other than Australia
EXPRESS COURIER INTERNATIONAL
DELIVERY (ECI)
Due to the increasing unreliability of postal services in many parts
of the world, delivered full building plans are sent by Express
Courier International service, where
the purchase price of the plan is equal to or greater than $1000.00 AUD.
Delivery cost is included in the plan price.
Due to the high cost of sending plans by courier,
smaller plans with a plan price of less than $1000.00 AUD are normally
sent by International Air Mail.
Should any plan be lost in transit it will be replaced. Builders may request
that these plans be sent by Courier, however the cost of Courier delivery
must be added to the plan price. The builder should contact us for a quote
prior to purchase.
Also due to the high cost of sending small items
by Courier, standard study plans, data disks etc are sent by International
Air Mail. Document portions of plans may
also be sent by email upon request.
ECI deliveries must be made
to a street address, and cannot be made to a P.O.
Box or Mail service. They are tracked, and must be signed for on receipt.
Where a client chooses to provide only a P.O. box or mail service, we will
attempt to request a street address by email, or else the plans will be
sent by standard airmail, at our discression.
Our Carrier of choice is the Australia Post
Express Courier International Service. This service delivers
to 99% of countries in the world. For countries which are not covered by
this service we will use other means available at our discression, but
reserve the right to refuse the sale or refund the client's purchase price
if we are unable to guarantee the arrival of the plans.
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PLANS PACKAGE CONTENTS
Delivered plans are delivered in protective document tubes or packaging.
All plan drawing sheets are printed on Bond Paper in A1 format.
Plans which do not include electronic files (DXF or DWG) for mould or
bulkhead cutting will include documentation (specifications, building manual,
materials list etc.) printed on A4 paper.
Plans which include electronic files (DFX or DWR) for mould or bulkhead
cutting will have those files supplied on a USB data stick, which may be
supplied by you to your chosen laser or router cutting service. Plan documentation
(specifications, building manual,materials list etc) for these plans will
be included on the data stick in PDF format, and may be printed out on
any home printer. Printed A4 copies of documentation will be supplied additionally
at the builders request.
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